Terms and Conditions of Use

1. Introduction

This document outlines the terms governing the use of this website (the “Platform”) operated to assist individuals in locating missing persons, children, and valuable personal items. By accessing or using this Platform, you agree to abide by these Terms and Conditions formulated in accordance with the Information Technology Act, 2000 (hereinafter called “IT Act”) and allied rules.

2. Purpose of the Platform

The Platform provides a digital reporting and information-sharing service intended solely for lawful purposes such as sharing verified details of missing individuals or items to aid recovery. It is not a substitute for official police reporting under applicable law.

3. User Obligations

4. Compliance

The Platform shall observe reasonable security practices under the IT Act. No user may engage in:

5. Reporting and Verification

All submissions are subject to verification. The Platform reserves the right to modify, reject, or delete any content that appears false, irrelevant, or unlawful. Verified posts may be shared with competent law enforcement authorities.

6. Intellectual Property

All website content, design, and logos are protected under applicable trademark, copyright, and design laws. Unlawful reproduction or use is prohibited.

7. Limitation of Liability

The Platform, its owners, and developers are not liable for the accuracy or completeness of user-submitted data or any decision taken based on it. The service is provided on an “as is” basis without warranties of any kind.

8. Jurisdiction

These Terms are governed by the laws of India, and any disputes shall be subject to the exclusive jurisdiction of courts situated in Surat, Gujarat.


9. Privacy Policy

a. Legal Basis for Data Processing

This Privacy Policy complies with the IT Act and allied laws. The Platform collects, processes, and stores personal data strictly for legitimate purposes of assisting in locating missing persons or valuable items.

b. Data We Collect

c. Methods of Collection

Data may be collected directly from users (through forms or chatbot interactions) or indirectly from law enforcement databases with lawful authority.

d. Consent and Withdrawal

Your consent is required before data submission. You may withdraw consent by submitting a written request to the Data Protection Officer through the email listed below. Upon withdrawal, your personal data will be erased unless retention is legally mandated.

e. Purpose Limitation

Data will be processed solely for the purpose of facilitating tracing assistance and information matching. It shall not be sold, transferred, or used for targeted advertising.

f. Sharing with Authorities

The Platform may share data with verified governmental bodies, police authorities, or judiciary officers in accordance with the IT Act.

g. Data Retention

Data will be retained only for as long as necessary to fulfil the stated purpose or as required by law. Thereafter, it will be permanently deleted through secure erasure methods.

h. Data Protection Measures

Security safeguards include end-to-end encryption, firewall protection, restricted access controls, and regular vulnerability audits, consistent with IT and allied laws.

i. User Rights

You have the right to:

j. Grievance Redressal and Data Protection Officer

For any concerns regarding data use, please contact the Data Protection Officer:

Name: [Data Protection Officer Name]

Email: [Data Protection Officer Email]

Address: [Data Protection Officer Address]