Privacy Policy

This policy outlines how Help to Find Charitable Trust collects, uses, maintains, and discloses information collected from users of this Platform. Your privacy and the security of your data are of utmost importance to us.

1. Legal Basis for Data Processing

This Privacy Policy complies with the Information Technology Act, 2000 (IT Act) and allied laws of India. The Platform collects, processes, and stores personal data strictly for the legitimate and stated purposes of assisting in locating missing persons or valuable items.

2. Data We Collect

We may collect the following types of information:

• Personal Contact Data: Such as name, contact number, address, identification proof, and photograph (if voluntarily provided).
• Missing Person Details: Specific descriptive information related to missing persons, minors, or lost items.
• Technical Data: IP addresses and metadata for system security, anti-fraud detection, and troubleshooting.

3. Methods of Collection

Data may be collected directly from users through online forms or chatbot interactions. It may also be collected indirectly from law enforcement databases or verified partner organizations, strictly with lawful authority.

4. Consent and Withdrawal

Your explicit consent is required before data submission. You have the right to withdraw this consent at any time by submitting a written request to the Data Protection Officer listed in Section 7. Upon withdrawal, your personal data will be erased unless retention is legally mandated for ongoing investigations or regulatory compliance.

5. Purpose Limitation and Sharing

Data will be processed solely for the purpose of facilitating tracing assistance and information matching.

• No Commercial Use: Your data shall not be sold, transferred, or used for targeted advertising or commercial gain.
• Sharing with Authorities: The Platform may share data with verified governmental bodies, police authorities, or judiciary officers in accordance with the IT Act to aid in tracing and rescue operations.

6. Data Retention and Protection Measures

• Retention: Data will be retained only for as long as necessary to fulfil the stated purpose or as required by law. Thereafter, it will be permanently deleted through secure erasure methods.
• Security: Security safeguards include end-to-end encryption, firewall protection, restricted access controls, and regular vulnerability audits, consistent with IT and allied laws to protect against unauthorized access or disclosure.

7. User Rights and Grievance Redressal

You have the right to access, correct, or request the erasure of your personal information. For any concerns or data misuse grievances, please contact our Data Protection Officer: